Terms of service

OVERVIEW

Welcome to LOAD LOOP! The terms "we", "us" and "our" refer to LOAD LOOP. By using our Services, you agree to these Terms.

SECTION 1 - ACCOUNT

By using our Services, you represent that you are at least the age of majority in the UAE. You are responsible for all account activity.

SECTION 2 - PRODUCTS

Product colors may vary depending on your device. We reserve the right to change product descriptions or discontinue any product at any time without notice.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed only after we accept it.

SECTION 4 - PRICING

All prices shown on our website are inclusive of all taxes. UAE is a tax-free country, so you pay only the price you see. No hidden charges.

SECTION 5 - FREE SHIPPING & DELIVERY

We offer FREE delivery across all Emirates.

  • Delivery Time: 1 to 3 business days.

  • No shipping charges on any order.

  • We are not liable for delays caused by the courier company.

  • Risk of loss passes to you once the product is handed to the carrier.

SECTION 6 - RETURNS

We offer 30 days return policy from the date you receive your item.

  • Items must be unused, with tags and original packaging.

  • To start a return, email us at loadloop@gmail.com.

  • Refunds are processed within 5-7 business days after inspection.

SECTION 7 - CASH ON DELIVERY

We offer Cash on Delivery (COD) across UAE.

  • Please keep the exact amount ready at the time of delivery.

  • Failed delivery attempts may result in order cancellation.

SECTION 8 - INTELLECTUAL PROPERTY

All content on our website is owned by LOAD LOOP. You may not use, copy, or distribute our content without written permission.

SECTION 9 - DISCLAIMER

All products are provided "as is" without any warranties. We are not liable for any damages arising from your use of our Services.

SECTION 10 - CONTACT US

For questions, Please click on Chat Support below to contact our team. Your issue will be resolved there.

LOAD LOOP
ICAD, Dubai, United Arab Emirates